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Bonus terms & conditions apply.

Bonus Terms and Conditions

This page sets out the rules that apply whenever you claim a bonus, free spins or any other promotion with us. Read it together with the specific terms shown next to each offer.

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What these bonus terms cover

These Bonus Terms and Conditions apply to every bonus, free spins offer, cashback, tournament and prize promotion we make available at Mrrun Casino. They sit alongside our general Terms and Conditions and form part of the agreement between you and us.

Each promotion also carries its own specific terms, shown next to the offer and in the promotions area of your account. Those terms set out the points that change from one offer to the next.

  • The qualifying action is stated in the offer, such as a minimum deposit or a first deposit of the amount shown in the cashier.
  • The wagering requirement is given as a multiple, together with the balance that multiple is applied to.
  • The offer lists which games count towards wagering and at what rate they count.
  • The offer states how long you have to use the bonus and how long you have to complete wagering.
  • Any cap on stakes, on winnings or on the amount that can be withdrawn is set out in the offer terms.

Where the terms of a particular offer differ from the general rules on this page, the terms of that offer apply to it. Where these bonus terms differ from our general Terms and Conditions, these bonus terms apply to promotions.

Check the offer before you claim it

Please go through the terms attached to an offer before taking it. Once a bonus has been credited, the terms that applied at that moment govern how it must be played through.

Who can claim a bonus

Promotions are open to registered account holders who live in the United Kingdom and who meet the conditions below. We may ask you to complete identity and payment checks at any time, and a bonus or a withdrawal can be held until those checks are finished.

  • You must be aged 18 or over. We check this, and accounts that fail age verification are closed.
  • Your account must be registered in your own name, with accurate and current details.
  • One account per person. Only one bonus of the same type may be claimed per person, household, shared device, IP address or payment method.
  • Offers are personal to you and cannot be transferred, sold, pooled or shared.
  • Some payment methods do not qualify for promotions. The exclusions are shown in the cashier before you deposit.
  • Where an offer requires you to opt in or to enter a code, that must be done before the qualifying deposit or stake.

If you have self-excluded, taken a time-out, or asked us to stop sending you marketing, we will not send you promotional offers. Deposit bonuses are also unavailable while a self-exclusion or time-out is in place.

How wagering requirements work

A wagering requirement is the total amount you must stake before funds linked to a bonus can be withdrawn. It is expressed as a multiple, and the offer terms state whether it is applied to the bonus alone or to the bonus and the qualifying deposit together.

What counts towards wagering

Games contribute to wagering at different rates, set out in the terms of each offer. Some games, including certain table games and live games, may contribute at a reduced rate or not at all. Progress is tracked in your account and updates as you play.

Limits that apply while a bonus is active

  • A maximum stake per spin, hand or round may apply. Staking above it can void the bonus and anything won with it.
  • Bets placed to cover most or all outcomes of the same game, and other low-risk patterns, do not count towards wagering.
  • Bonus funds cannot be used on games excluded from the offer.
  • Unless the offer says otherwise, stakes are taken from your bonus balance first while a bonus is active.
TermWhat it means
Qualifying depositThe deposit that unlocks the offer, in the amount stated in the offer terms.
Wagering requirementThe multiple of your bonus, or of bonus plus deposit, that must be staked.
Game contributionHow much a stake on a given game counts towards the requirement.
Maximum stakeThe largest single stake permitted while a bonus is active.
ExpiryThe point at which an unused bonus, or unfinished wagering, is removed.

Bonus funds, winnings and withdrawals

Bonus funds are held separately from your own money and are shown as a separate balance in your account.

  • Winnings from bonus funds stay in the bonus balance until wagering is complete, at which point they move to your withdrawable balance.
  • Free spins winnings are credited as bonus funds and carry the wagering requirement of the offer unless its terms say otherwise.
  • An offer may cap the amount that can be converted from bonus play to withdrawable funds. Anything above the cap is removed when wagering completes.
  • Unused bonus funds, free spins and unfinished wagering expire at the end of the period stated in the offer. Expired funds cannot be reinstated.
  • If you close your account, or we close it, any active bonus and any winnings still subject to wagering are removed.

Withdrawing while a bonus is active

If you request a withdrawal before wagering is complete, the bonus and any winnings still attached to it are removed, and your own funds are paid out. If you would rather play with your own money, you can cancel an active bonus in the cashier or ask our support team to do it for you.

Fair use and our right to change an offer

Promotions are there to be used as intended. We monitor promotional play and may withhold or remove a bonus, and any winnings derived from it, where we find any of the following.

  • More than one account is held by the same person, household or device.
  • Registration or payment details are inaccurate, incomplete or belong to somebody else.
  • Deposits are later charged back or disputed with the payment provider.
  • Several accounts are played in a co-ordinated way to claim the same offer.
  • Automated software or scripts are used, or a technical fault is exploited.
  • Stakes follow a pattern designed to meet a wagering requirement without genuine risk.

Where this happens we may void the bonus and the winnings from it, return the balance of your own deposit, restrict future promotions on your account or, in serious cases, close the account. We will tell you what has been decided and why, and you can raise it with our support team if you disagree.

We may add, change, suspend or end a promotion at any time, and may limit an offer to selected players or to a stated period. If an offer is published with an obvious error, we may correct it and put your account back in the position it would otherwise have been in. Changes do not affect a bonus already credited and still within its wagering period.

Safer gambling, help and how to reach us

Gambling should only ever be funded from money you can afford to lose. Our site is for adults aged 18 or over, we hold a gaming licence and we verify the accounts we open.

  • Set a deposit limit, a loss limit or a stake limit from the safer gambling settings in your account.
  • Take a time-out for a short break, or a self-exclusion for a longer one. Promotional messages stop in both cases.
  • Use GamStop to exclude yourself from licensed online operators in Great Britain in a single step.
  • Turn marketing off at any time, which removes you from bonus offers without affecting your ability to play.

Free, confidential support is available from GambleAware, GamCare and the National Gambling Helpline. If gambling has stopped being entertainment for you, please use one of them.

If anything on this page is unclear, or you want to check how a bonus on your account is progressing, write to us at support@casino-mrrun.co.uk or use the live chat on the site. We will go through the offer terms with you.